Yes, all of our opal jewellery contains 100% natural, responsibly-mined Australian opal gemstones. Our unset opals are sourced directly from miners at Australia’s most renowned opal fields including Lightning Ridge, Coober Pedy and Queensland. We also retail our collections at our bricks-and-mortar store and provide certificates guaranteeing authenticity. We do not sell lab-created or synthetic opal products

Yes, we offer free worldwide shipping on all orders. Express options are also available at checkout if you need your order sooner.

We ship from Australia six days a week (excluding Sunday). Delivery times vary based on your location. Australian orders typically arrive within 2–5 business days, while international shipping usually takes around 8–12 business days. Please note: We do not guarantee delivery times.

We offer a 30-day return or exchange policy on all items (subject to our returns policy). For full details, please see our Returns & Exchanges page or contact our customer service team for personalised help.

We’ve compared the market to ensure our prices are some of the most competitive online. You’re welcome to check for yourself—we’re confident you won’t find better value for the same quality.

Yes. Our website is secure and encrypted, and we are a trusted name with thousands of satisfied customers. We also accept secure payment methods like PayPal, credit card, Apple Pay and more.